Why do you have the lowest prices on the market?
	Do low prices mean low quality?
	What is the VAT rate I should add to the price?
	How can I be sure in a good quality of your wood floors?
	Do you install wood floors?
	Why do you offer only one width of the wood floor boards?
	Why do you offer only one thickness of the floor boards?
	Why do you offer different lengths of the floor boards?
	Why do not you offer bigger board sizes?
	Is it possible to glue and pin your wood floors?
	Why do you offer oak and ash wood floors?
	Can you send any quantity of wood floors to any country in Europe?
	Can you send any quantity of wood floors outside Europe?
	What if I do not like your products?
	Can I come and visit your shop?

Why do you have the lowest prices on the market?

Thanks to our long years experience on the wood floor market and the most advanced technology, we have learnt how to minimize costs and extract the maximum value out of the workforce, technology and materials invested in the production process. In addition, the online store eliminates the costs of a traditional shop, including rent, shop-assistants and utility bills. In order to ensure that you choose the right product you are looking for, we are delighted to send you samples of our floors absolutely free of charge!

Do low prices mean low quality?

No! Not in our case! Our aim is to sell the best quality wood floors for the lowest prices in the international market. And at the same time we are able to pursue a 100% green policy, which means that our factory generates a minimal pollution, balanced by the constant reforestation of our plantations.

What is the VAT rate I should add to the price?

The standard VAT rate is 17.5%.

How can I be sure in a good quality of your wood floors?

In order to ensure that you choose the right wood floor, we can send you samples by post absolutely free of charge.

Do you install wood floors?

No, we do not install wood floors. There are many professionals across Europe who can do that, and our experience shows that it is better for clients to choose a local installer. Concentrating only on the production and distribution processes, and not on the installation, we can keep our prices at outstandingly low level.

Why do you offer only one width of the wood floor boards?

The width of our wood floor boards – 68 mm – is the most requested in the world.  It is the most appropriate one to be installed in many different ways, and is the best to be used for a wide range of designs. In addition, concentrating only on one width enables us to lower the final prices significantly.

Why do you offer only one thickness of the floor boards?

The thickness of our wood floor boards – 16 mm – is the most requested in the world. It is appropriate both for pinning or gluing the boards, and it bears all the values and benefits of a solid wood floor.  In addition, concentrating only on one thickness enables us to lower the final prices significantly.

Why do you offer different lengths of the floor boards?

Some clients prefer longer boards, others like shorter ones. While longer boards look better in a straight design, shorter ones are easier to implement in more elaborated installation figures.

Why do not you offer bigger board sizes?

Our experience shows that even if some clients prefer bigger floor boards, they get disappointed when they discover that it is almost impossible to create any design with them. In addition, the longer and wider wooden boards are, the more sensitive they are to deformation in the event of temperature alterations and humidity levels fluctuations. Often such longer boards suffer during the transportation, and it then becomes impossible for the installer to do a nice job.

The size of wood floor boards we offer has been carefully studied in order to guarantee that it stays in perfect conditions under any circumstances after its installation.

Is it possible to glue and pin your wood floors?

Yes, due to its top quality, our wood floors can be installed using either glue or pins, as its thickness is appropriate for both installation methods.

Why do you offer oak and ash wood floors?

These are strong and resistant trees typical of northern Europe, where our plantations are located. Among the best species to be used for wooden products, can satisfy every customers’ taste.

Can you send any quantity of wood floors to any country in Europe?

Yes, regardless the size of the order, we can deliver to any destination. Due to our special contracts with couriers and logistic companies, independently from the size of the order we are able to organize the delivery for an outstanding price, just 0,3 Eur/kg.

Can you send any quantity of wood floors outside Europe?

Yes, we can send our products to any destination in the world. Depending on the size of the order, we will organize the most appropriate delivery option. Please contact us in order to discuss where you would like the products to be delivered.

What if I do not like your products?

You can order free samples of our products. Please, take your time to see our wood floors in the real life, and consult local experts – they will be impressed by the quality! Satisfaction is guaranteed!

Can I come and visit your shop?

We do not have a traditional shop. We deliver the top quality wood floors directly to your home from our factory. In order to see and touch the products, we are delighted to send free samples to you by post.